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What is your number one job as a mortgage broker or debt settlement counselor?
Build confidence in the customer.
Sales is Creating Confident Buyers
Does that sound weird to you? It shouldn’t because it is the most critical skill a sales person must possess.
You are not there to sell them something. You are not there to spill out a bunch of numbers and options. Your only job is to give customers the information and education they need to be confident buyers.
Confidence Start with You
Creating confidence in your prospective clients has to start with you. You need to have confidence in your opening, your knowledge of the product options, and your recommendations.
That confidence needs to show up in your voice and your face-to-face meetings. You need to be professional and even in your delivery. You need to be attentive to questions. You need to be direct and authoritative in you answers.
Ask Questions to Build Confidence
Most importantly ask questions of your prospects to make sure you are communicating. This process is much like a teacher in a classroom. You need to occasionally pause from the pitch to get feedback. This feedback can come from asking if there are any questions or giving a little quiz.
The purpose is to see if they are still paying attention, they are grasping what you are telling them, and most importantly proving to themselves that they understand. This understanding will give them the confidence to make the decision to move forward or discuss it with their spouse.
In either case moving the discussion to a closing.
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Want more information about buying aged mortgage or debt leads?
Call 949-861-3122 or visit www.nextwavemarketingstrategies.com.
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